Privacy Policy

Last updated: 26 September 2026

This English text is a translation of the Thai version, provided for convenience. In case of any discrepancy, the Thai version prevails.

1. Scope

This policy explains how CLOUDPips Lab collects, uses and safeguards information connected to your use of the cloudpips.io website and our Products.

2. Data we collect

This website has no sign-up system or data-collection form for visitors. The only information we may receive is:

• Information you send us yourself via LINE or email when asking for support, such as your trading account number (only if you're registering for free access via the XM or HFM partner program).
• Information Exness passes to us automatically to verify eligibility (the account number registered through our partner link).

3. Data we don't collect

We do not collect your trading account password, have no access to your funds or ability to place trades on your account, and do not collect payment or credit card information. Payments on the MQL5 Market are handled directly by MQL5 — we never see or store your payment details.

4. Cookies and analytics

With your consent, this website uses Google Analytics to understand how visitors use the site, such as which pages are viewed and which country visits come from. Google Analytics sets cookies only after you click "Accept" on the cookie banner; if you decline, no analytics cookies are set. We do not use advertising or cross-site tracking cookies. You can change your choice at any time via "Cookie settings" in the footer. Data collected by Google Analytics is processed by Google under its own privacy policy.

5. Linked third-party services

This website links to external services such as MQL5, Exness, XM, HFM, Telegram, LINE, YouTube and Trustpilot. Each has its own separate privacy policy. We are not responsible for the data practices of these third-party services.

6. Data retention and security

Information you send us (such as a trading account number for XM or HFM registration) is kept only for the purpose of verifying license eligibility. We do not sell or share this information with third parties for marketing purposes.

7. Your rights

You may ask to access, correct, or request deletion of any information you have given us, by contacting us through the channels below.

8. Children's privacy

Our services are not intended for anyone below the legal age of majority in their country. We do not knowingly collect information from minors.

9. Changes to this policy

We may update this policy from time to time. Changes take effect as soon as they are published on this page.

10. Contact us

If you have questions about this privacy policy, contact us at LINE: @cloudpipsfx or email support@cloudpips.io