Change Partner to Use Free Access (IB)

If you already have an account with one of our partner brokers, but didn't open it through our link, you can move it under the CLOUDPips partner to use our EAs for free — no new account needed.

Changing partner costs nothing, and doesn't change your trading conditions, spreads or commissions. For how we're compensated, see our Affiliate Disclosure.

Supported brokers can differ between strategies. Check the "Get free access via IB" section of the strategy you plan to use first.

Exness

1. Log in at https://my.exness.com/ and open Live Chat.
2. Type "Change Partner".
3. Open the form the bot sends you.
4. Fill in the form:
   • Select reason: Trading signals
   • New partner's link or wallet account number: j5jb0n3qnd
   • Where did you find your new partner?: cloudpips.io
   • Leave a comment: optional, e.g. "CLOUDPips EA"
5. Submit, then wait for Exness's confirmation email. It takes anywhere from a few hours to a few days.
6. Once confirmed, open a new MT5 account if needed, then attach the EA. Exness accounts are verified automatically — you don't need to send us your account number.

XM and HFM

For XM and HFM, once your account is under our partner, send your MT5 trading account number to LINE @cloudpipsfx so we can register it. The EA starts working after that.

If the EA still doesn't work after the change

• Check that you've received the partner-change confirmation email.
• Check that the EA is attached to the account that's under our partner — not an old account still with another partner.
• XM / HFM: check that you've sent your account number on LINE and received our confirmation.

Still stuck? Email support@cloudpips.io.